how to fix samsung microwave error code c 10

24/7 365 days a year! Reattach the control panel and secure it with the screws and clips. Remove the screws that secure the control board to the control panel. Locate the control panel and remove the screws that hold it in place. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. For this reason, if you are inexperienced its best to hire a professional to diagnose and complete any repair on this type of appliance. Microwaves are a significant part of kitchen activities. Start the microwave oven for 1 minute on the HI setting (100% Power) If the water is warm the microwave is heating. When the input signals are received by the control board from the touchpad or membrane switch, it uses the commands to turn on output relays that control specific microwave components. Now, reconnect it and turn it on. Locate the off/clear buttons in the keypad. Next, you have to remove the control board. You can purchase a new control panel from a parts supplier. For more information that may help diagnosis the error code visit the Appliance Repair Technical Support page of this website. Move your microwave oven to its original position. If you see t-E-S-t on the range, you need to turn off Demo mode. Please click the submit button below to share your feedback with us. You must replace the damper if the error appears even after resetting the microwave. Hialeah Appliance Repair company, Your Local Refrigerator, Washer, Dryer, Range, Oven, Microwave Repair Company. Reattach the back panel of the microwave and secure it with screws. By ticking this box, I accept Samsung Service Updates, including . This makes it much easier to troubleshoot when you come across operation errors. If the same problem appears again, contact the Samsung service center. Before jumping to the conclusion that you need to either call a repair service or purchase a new microwave, try resetting the unit. the HV diode, the capacitor or the magnetron. Remove the wires that are connected to the control panel. Remove the rear panel by unscrewing the screws holding the panel in place. You can then remove the ribbon cable from the control board and give the copper connections a good clean with an eraser and alcohol propylene. One of the most common error codes that Samsung microwaves display is SE. The SE error code can usually be solved by either resetting your microwave, replacing the control panel, or replacing the control board. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. Putting it back together. Please contact us via Live Chat for a faster response. 1.Open or loose lead wire harness. If you are unable to clear any code from your oven, please contact the Samsung service center for further support. Access the back side of the microwave and disconnect the cabinet from the device. It's an electric microwave oven that is manufactured and marketed by the Samsung Group. If your microwave is not working or has stopped working, there could be a few reasons why. Had these appliances for 2 years. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Use this guide to determine the proper way to address the error on your range. If the microwave buttons are very worn-out, it is recommended to replace the sensor. If you try the solutions suggested below, you may well be able to fix your oven without a service technician. And if you're wondering what the code on your microwave means, this extensive list should help. Some Samsung microwaves have a clock button that makes it easy to manually fix the clock to the current time after performing a hard reset. Copyright 1995-2023 Samsung. So, keep reading. Tech came out and said it needed the main board replaced at a cost of about $800. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Here are 5 common errors and easy steps to clear the error from the display: The e-11 error code in the Samsung microwaves indicates that the humidity sensor is at fault. 9% of customers. Before that, consider taking a digital photo of the wire connections for future reference, or you can label each wire. Fast, easy checkout with Shop Samsung App. This guide contains a reference list of microwave error codes and their meanings. C-DO code. Once the microwave is back together, you can then test if the error code is gone. It is usually found attached to the control panel, which it is connected to by flat ribbon connectors. To complete the reset, select OK. You can move on to the repair process after resetting your Samsung microwave. Watch the video for full details. However, if you keep getting this code, check the two parts below: Any time buttons begin to malfunction on a Samsung microwave the SE code will be displayed. Unplug the microwave from the electric outlet by removing the power cord. First though, it's possible that if you power cycle the microwave, you may clear the error. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your And if you think moisture may have gotten in the microwave, that could be causing errors Copyright 1995-2023 SAMSUNG All Rights Reserved. Due to the microwave having a digital keypad, it sometimes may freeze. What does C-DO mean and how is it fixed - Learn about Samsung - 1.7 Cu. If the error code still displays, there are some easy steps you can try before calling a technician. See our Privacy Policy here. Any button is stuck or held for more than 10 seconds. Follow the steps mentioned in the article to clear the error codes in your Samsung microwave. Magnetrons are usually not economical to replace. Then you can plug the microwave back to power and check whether it is functioning correctly. Unplug the power cord of the microwave and contact the Samsung service center. So, if you have this problem, leave the machine unplugged or the door open until the repair is completed. Kenmore Oven Door Locked Lights Are Blinking. To do so, remove the bottom panel and unscrew the mounting screws holding the microwave to the cabinet. I am John, and I made this website with a team of Home Experts who wanted to share their knowledge and expertise in their field to solve all the problems that you may face in your daily life. In the long run, a conductive material will deteriorate, and it cannot pass the signals to the touchpad, resulting in the touchpad that doesnt respond. Begin by unplugging the microwave from the electric outlet. Today we will discuss the SE error code that can appear on Samsung microwaves. Step 2: Slide the vent up, then to your left to remove it completely. In this article, I have discussed the 5 common error codes and simple ways to fix the faults. Plug the microwave oven into the electric outlet. Unplug the power cord, wait long enough for it to cool, and then restart the microwave. Locate the clips holding the humidity sensor. If you see dE or dC, remove the divider from the oven, and put it back in. If any information codes other than the above 6 information codes appear on the display, please contact the Samsung Service Center. However, if you are knowledgeable and would like to give it a try yourself, well discuss how to make these repairs below. When at fault, the microwave control display will communicate it through the error code. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Control boards are very difficult to test, so if you have tested the control pad and panel and they are not the problem, then your best bet is to simply replace the control board. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. You can locate the gas sensor at the top left corner of the microwave. The microwave has power but is not working. .Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it. However, it could just be that you need to cycle the power on and off and see if the error returns. Contact:[emailprotected]312 W 2nd StUnit #A631Casper, WY 82601. These electrical switches contain conductive material on their inner surface, while the outer surface is made of a double layer of Mylar plastic. However, some error codes may require additional steps to get the problem solved. You can access the humidity sensor after removing the panel. Email as a contact option was discontinued as of April 3rd, 2019. If you find that the control board is defective, you will need to disconnect the power to the microwave, remove the cabinet and control assembly, and install a new part. The sticker can be inside the microwave or on the backside. Using a flat screwdriver, release the tabs connecting the temperature sensor to the microwave oven. Thanks so much for sharing your experience with this microwave. Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. This site uses cookies to personalise your experience, analyze site traffic and keep track of items stored in your shopping basket. I can definitely understand the frustration of not being able to use all the great features on this model. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? The control board will then send a signal to other components in your microwave to carry out your desired command. The first thing you need to pay attention to is the sensor and the wiring connected with it. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. Crescent Now Hiring. Email as a contact option was discontinued as of April 3rd, 2019. Purchase the new temperature sensor based on the model of your microwave. Reattach the back panel and secure it with the mounting screws. LG Canada Virtual Assistant. If you find no continuity, youll need to replace this part. Check to See if the Microwave is Heating. Reattach all the racks you remove, including the turntable. They contain internal high voltage components that can hold a lethal electrical charge even after its unplugged. A Samsung Microwave displays a C-d0 error code when a Shorted Key Error has been detected by the internal electronic diagnostics. Too many are simply trying to capitalize on affiliate revenue. To access the gas sensor, you must disconnect the top cover of the microwave. HD420ev Chamberlain . If not, you will have to replace the control panel. If it shows no continuity, you must replace the touchpad. Support is also available on your mobile device through the Samsung Members App. Does a Samsung microwave have a reset button? Clean the control board with compressed air and a dry cloth. Service Information For Appliance Repair Professionals. This site uses cookies. The waveguide cover might be damaged and shorting out. Remove the screw that holds the display panel in place, Remove all wires attached to the control panel. Reattach the back panel with the microwave. However, there are some information codes thatyou can fix yourself before contacting the Samsung service center. Call an LG Support Representative. Review sites are broken. * For Samsung Supplies information go to: * For S.T.A.R. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? This list explains all the possible fault codes, including . You can fix this by replacing the humidity sensor. What can you do if the control panel of your Samsung microwave does not respond; ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Turn the demo mode on or off (ME21K7010DS) ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Cook vegetables (ME21K7010DS) I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. If you are not a qualified or experienced technician, you should not attempt any of the repairs listed below that involve working on the internal components of the microwave. Please take our brief survey. Factory authorized and service most major brands. Often the issue can be resolved with a simple repair or minor part replacement. If the control panel glitches causing this issue, the e-11 error code will clear. But if your cooktop lamp will not turn off, then it may just be wet from recent cooking. It is how it sends the signal to the touchpad, and the respective function is performed in the microwave.