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We are glad that you enjoyed the incredible views of London and the relaxing ambiance of your room. Treat yourself to a massage or other spa services. St. Pauls Cathedral, the London Eye in perfect view. The drinks was good and not to small, and the complimentary snacks was very good. Starting on level 34 - a soaring 125 metres high - the hotel occupies 18 floors of The Shard, an architectural icon and Western Europe's tallest building. Click on the event title for more information about each event. Shangri-La Hotel, At The Shard, London is the first elevated luxury hotel in the city. (A) Available for all.We visit Londons and Western Europes highest pool and one of the highest infinity pools in the world, located at Shangri-La Hotel at . Oh yeah, if you didnt know, on top of visiting the best golf courses in the world, Ive also been on a quest to visit the top 100 bars in the world. Best regards, Kurt Macher General Manager, Undeniably fantastic views and the service at breakfast and at reception was exellent. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Jose has made me feel like I am visiting my own family with his hospitality, despite it was a business setting! Its a rough life, but somebody has to do it. I first heard about the Shard while doing yoga in the Maldives with a guest instructor who owned Yogasphere. We will certainly look into finding a way to have this menu advertised better to ensure all our guests are aware of our offerings. The food excellent though be ready for the sweet dessert load. Book online or please contact our Customer Sales Team by emailing reservations.london@shangri-la.com or calling +44 20 7234 8088. . Limousine Service Postal / Courier Service London, SE1 9QU England London Heathrow Airport. . Capella Singapore. Shangri-La The Shard has the unique distinction of being the highest hotel in Western Europe. So that part of the experience was a little odd, but if you take the approach of well if they really want to seeyou forget about it pretty quickly. Having devoured these, we move on to the cake selection, which is served in a traditional tiered afternoon tea stand. The view alone from the 35th floor is worth high afternoon tea. Today, the term Shangri-La is interpreted as both a lost paradise and as a position of enlightened consciousness The Shangri-La hotel in the Shard opened in May 2014 and is the hotel chain's first hotel in London and only its third in Europe. The tower, which opened in early 2013 is the tallest building in the UK, and the fifth tallest in Europe and on the top floors it houses the Shangri-La. What famous landmarks can we visit near Shangri-La The Shard, London? Shangri-La The Shard, London Find your moment of Shangri-La and escape from the city to the clouds with a wellness staycation for Two. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Wireless and Wired Internet access throughout the hotel Our team takes great pride in providing exceptional hospitality and we are pleased to hear that you found our staff to be friendly and responsive. If you dont book a flexible rate, you may not be entitled to a refund. London Black Taxi Service The spectacular Shangri-La Hotel At The Shard, London is a 5-star venue set 550 metres from the several London Bridge featuring flat - screen TV, a flat screen TV and entertainment activities. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. resort. Prior reservation is required, and the offer is subject to availability at the time of reservation. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. Does Shangri-La The Shard, London offer any business services? Shangri-La offers a bespoke collection of benefits and tools. It was hands down the bougiest (is that a word?) We appreciate your loyalty and we are looking forward to your next visit in the clouds! We hope to welcome you very soon. Rest assured that we will take the necessary steps to address any areas of concern. Some units feature coffee/tea making equipment, a kettle and an electric kettle for your comfort. Express Check-in and Check-out These privileges will help you design a memorable and unforgettable experience for your event. Shangri-La at the Shard: London's Highest Hotel The tower, which opened in early 2013 is the tallest building in the UK, and the fifth tallest in Europe - and on the top floors it houses the Shangri-La. Both the fitness centre and pool are located on the 52nd floor and each offer sweeping views of London. The accommodation is set close to Borough Farmers Market and within 150 metres of London Bridge underground station. It worked out great, as the Shard was within walking distance of many of the places wed planned to visit specifically the Tate Modern, Borough Market, and the former #1 bar in the world, Dandelyan (now Lyaness). The infinity, spectacular. The restaurants and bars at Shangri-La The Shard, London offer the best in contemporary cuisine - with views to match. This is the version of our website addressed to speakers of English in the United States. See more questions & answers about this hotel from the Tripadvisor community. Sean Ogle helps people build businesses they can run from anywhere in the world. Yes, dry cleaning and laundry service are offered to guests. The high-speed elevator took me to the 35th floor in just a few seconds. There are similar hotels available. Save my name, email, and website in this browser for the next time I comment. Were checking available properties nearby. It's also great to know that you had a fab time using our infinity pool and sauna, and that our team was on hand to assist you when needed. I am delighted to read that you had such an excellent time spent in our company and have enjoyed the assistance of our concierge team without forgetting to mention the extraordinary views from the Sky pool. With regards to breakfast, please note that our breakfast package applies for a dining experience in our Ting Restaurant only. The Shard is overwhelmingly modern, in stark contrast to a luxury hotel like the Peninsula in New York, which is a totally different classic type of luxury. From sky-high dining to swimming in the clouds, ground-level discoveries at the nearby Borough Market, river cruises and more, weve got you covered in the British capital. The UK's first Shangri-La hotel boasts 200 luxuriously appointed rooms occupying floors 34-52, along with breathtaking views and the hotel's signature 5-star service. The food was great and we got some amazing wine recommendations too. week of my life, and I felt muchcooler than I really am while staying at the resort. Featured pool amenities Indoor pool Public areas have a wow factor and the indoor pool is wonderful. From sky-high dining to swimming in the clouds, ground-level discoveries at the nearby Borough Market, river cruises and more, weve got you covered in the British capital. I booked a Premier City View Room with a Bathroom with a View. The view then sweeps through Saint Pauls Cathedral, drawing you to the iconic City of London skyline. Yes there is a treatment list, if my memory serves me correct, it is in your room. Its surrounded by floor-to-ceiling windows, that offer unbeatable vistas across London. This is the version of our website addressed to speakers of English in the United States. Guests will be spoiled for choice at three unique dining venues, GNG, Bar 31,TNG Restaurant and Lounge,andSky Lounge. Thank you for highlighting our staff for demonstrating professionalism, care and hospitality. Shangri-La The Shard, London: Review - See 6,390 traveler reviews, 7,063 candid photos, and great deals for Shangri-La The Shard, London at Tripadvisor. Please note the check-in / out times below: Check-in: 4pm Check-out: 11am Payment Methods Payment methods we accept: Body-contouring beds draped in luxury Frette linens make for a relaxing stay, while marble-clad bathrooms feature heated floors and mirror-embedded televisions. Hotel Reservation Network | 2023 Our dedicated and experienced staff caters to all of your needs with an extensive range of services and facilities. Time slots for Massage Treatments and Sky Pool must be booked in advance and are subject to availability. Which now in 2022 is the case at most 5 star hotels. The bed was delightfully firm and the pillows very dense and sturdy, with just enough fluff. Pool: Wed & Thur 6:30pm. We are visiting Shangri-La Hotel at the Shard. Luxurious Shangri-La private estate with stunning views of the city and Lake Ontario featuring unforgettable sunsets. So we planned for three nights, and after making my map of all the bars I wanted to hit in the City, I was reminded of the Shard. I have to say never did I met such a professional and lovely bunch of people. Meanwhile, 100 per cent of the rooms are decorated in an East-meets-Parisian style (opulence by way of a duck-egg blue, cream and gold colour scheme), a marble bathroom, complete with a deep soaking tub, and underfloor heating. Stay in the capitals highest hotel, in one of the worlds most iconic buildings, whilst enjoying panoramic skyline views that connect you to the whole city. Here, at the Shangri-La Hotel, we are committed to providing the highest level of service, and your feedback helps us to continuously improve and meet your expectations. The Views from the room and especially from the tub is A M A Z I N G. I loved the heights and the views. Thank you for highlighting our staff for demonstrating professionalism, care and hospitality throughout your stay. We also enjoy the theatrical element of the mango and chocolate pebble, that has a very satisfying crack. In this video we test out the hotel, the luxurious rooms, the Sky Pool - Londons higest pool, the Gng Bar, the highest hotel bar in Europe. Within each reach from the Shangri-La Hotel, At The Shard, London either by foot, water taxi, or via the London Bridge tube are the Borough . Thank you for your enquiry, and I am pleased to confirm that access to our infinity SkyPool on Level 52 of The Shard is complimentary for all our hotel guests. Save my name, email, and website in this browser for the next time I comment. See 6,353 traveler reviews, 7,449 candid photos, and great deals for Shangri-La The Shard, London, ranked #3 of 1,209 hotels in London and rated 5 of 5 at Tripadvisor. We sip these chilled mango teas while admiring the London scenery all around us. Read more: Is This The Best Restaurant In The Shard? Shangri-La Qiantan, Shanghai, Shanghai - Book Shangri-La Qiantan, Shanghai online with best deal and discount with lowest price on Booking. Are any cleaning services offered at Shangri-La The Shard, London? If you want a unique twist on your Afternoon Tea, head to GNG the highest hotel bar in Western Europe - for a tea-inspired tipples, accompanied by a selection of sweet and savoury fare along with stunning skyline views. In-room spa treatments are also available as is valet parking and a host of other amenities. Shangri La Hotel At The Shard Take in one of the most spectacular skylines in the world from the top of one of the city's most iconic buildings. Best regards, Kurt Macher General Manager, Amazing hotel. Best regards, Kurt Macher General Manager. Jose, Tanveer, Prash, Sushil, Akash, Jelena & Catherine did a great job at hosting our event! Raffles Singapore. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Location & Hours At The Shard 31 St Thomas Street London SE1 9QU United Kingdom London Bridge Get directions Edit business info Amenities and More Accepts Debit Cards Accepts Android Pay Accepts Apple Pay Free Wi-Fi Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Guests will find Borough tube station within 600 metres of Shangri-La The Shard, London. What is Travelers Choice Best of the Best? But for as good as the view was from the main room, the bathroom is where things were taken to the next level. There are no extra beds provided in a room. Butler Service in Suites Shangri-La The Shard, London: Delightful experience, exquisite food - See 6,376 traveller reviews, 7,049 candid photos, and great deals for Shangri-La The Shard, London at Tripadvisor. What room types are there at Shangri-La The Shard, London? Frankly, I do not know if I could imagine a better experience! I mean seriously. See you soon. The tea itself is actually amazing. Take your private dining experience to new heights with a 3-course set menu served in special setting at The Shard. at-london-hotels.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And, as we all know, London weather is hella unpredictable. The marble-clad bathroom consists of a shower and a bathtub. We stayed in a Deluxe City View room, and it 100% lived up to expectations. A lovely meal with an amazing view - Eglantino was an amazing server - very attentive to our needs and so friendly. Essentially that means you have the whole place to yourself! There are showers to freshen up with as you go between the two. An outstanding event at the Shangri La - the events team that looked after our group were exceptional and nothing was too much trouble for them A big thank you Jos (just incredible service!) The afternoon tea is a the cherry on the cake. Jose has made me feel like I am visiting my own family with his hospitality, despite it was a business setting! Shangri-La The Shard, London: London's best afternoon tea experience with London's best waiter Eglantino - See 6,378 traveler reviews, 7,052 candid photos, and great deals for Shangri-La The Shard, London at Tripadvisor. I am delighted to read that you had such an excellent time spent in our company and you have enjoyed our wonderful views, the room and the service provided by our colleagues. Right at London Bridge underground. Learn more. Shangri-La The Shard, London: Great meal with great views - See 6,388 traveller reviews, 7,060 candid photos, and great deals for Shangri-La The Shard, London at Tripadvisor. They also have a separate halal afternoon tea menu, so the desserts on this menu are all halal too. Shangri-La The Shard, London provides a shared lounge, a satellite TV and entertainment activities for guests' entertainment. Enjoy a one-hour massage treatment each from our wellness floor or within the comfort of your room. Premium north west 2-bedroom + family Is This The Best Restaurant In The Shard? In partnership with Neals Yard Remedies, guests can enjoy a luxurious selection of spa treatments from one of the hotels exclusive converted spa rooms with breath-taking London landmark views. It might even be the highest pool in the capital. 2023 Shangri-La International Hotel Management Ltd. All Rights Reserved. To my mind, they have the best infinity pool in London, and I could spend a whole day relaxing up here. Rapsodo Launch Monitor Review: Is it Worth $300? Is free breakfast offered at Shangri-La The Shard, London? Shangri-La Rasa Ria, Kota Kinabalu: Excellent Service - See 7,386 traveler reviews, 7,436 candid photos, and great deals for Shangri-La Rasa Ria, Kota Kinabalu at Tripadvisor. Enhance the way you travel with our mobile app. The view from the 52nd floor was amazing and definitely worth a visit. Frankly, I do not know if I could imagine a better experience! It was our pleasure to have your hosted in our establishment during the Chinese New Year. We are looking forward to your next visit in the clouds! We went to the Shangri-La Villingili for our honeymoon in the Maldives. And being that its an Asian brand, the Japanese toilet was a nice surprise . And on top of it all, they were so friendly and helped us with things beyond the workings of the event. Recommended Offers. We are sorry to hear that the soundproofing in your room did not meet your expectations, and that you could hear conversations from the next room. The second thing you notice is the unmistakable smell of luxury. A lovely meal with an amazing view - Eglantino was an amazing server - very attentive to our needs and so friendly. Our offering changes with the seasons, so youll always enjoy something fresh and new alongside the classics. i didn't have time and didn't try the pool, though it was clean. In-room Spa Services Our company recently held an event on Level 34 and the service and hospitality shown by the team was top notch - highly recommend!! There are similar hotels available. Can we have dinner at Shangri-La The Shard, London? Learn More Plan an Event Complete a simple form to let us know of your event requirements and our team will be in touch to help plan your event. Respect to my dietary requirements, always asking if everything is alright, taking care of absolutely everything. more. 50 credit excludes service charge and tray charge. Recreation facilities include a gym and infinity pool featuring panoramic views of the . This is really the only complaint I have about the hotel, and it was kind of funny, until you realized just how creepy youre being staring into your neighbors rooms. Pool On-Site Location 31 St Thomas Street. Despite only being there one night, there was no way I was going to miss out on their infinity swimming pool. Anbu was great and very attentive. Shangri-la Hotel, At The Shard, London 31 St Thomas Street, London SE1 9QU T / (44 20) 7234 8078 E / Events.London@shangri-la.com W / www.shangri-la.com/london DINING THE SKY POOL Experience the ultimate elevated evening reception in the highest swimming pool in Western Europe. Shangri-La is Hilton's re-invention of the mythical Tibetan lost land of Shambala. Upon further inquiries, she explained she teaches yoga at the top of the tallest building in London. The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese. Shangri-La Hotel At The Shard, London is at a short driving distance from Charing Cross train station. Please see our partners for more details. The Cloud Forest afternoon tea showcases the hotels east-meets-west aesthetic, and its flair for drama. Please note the check-in / out times below: Starting on level 34 a soaring 125 metres high the Shangri-La occupies 18 floors of The Shard, an architectural icon and Western Europes tallest building. Because now instead of just the flat-out view of London, you also got the corner view looking out in a different direction giving you a ridiculous panoramic vantage point of the city. Shangri-La The Shard has the unique distinction of being the highest hotel in Western Europe. Which payment methods does Shangri-La The Shard, London support? Shangri-La The Shard, London 31 St Thomas Street, London, Waterloo and Southwark, London, United Kingdom, SE19QU - See map Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. For business, its a quick trip to the City and Canary Wharf. The accommodation is set close to Borough Farmers Market and within 150 metres of London Bridge underground station. What is the price of staying in Shangri-La The Shard, London? Located within The Shard, a now-iconic (and once divisive) skyscraper on south side of the river Thames and the tallest building in the United Kingdom at 309.6 meters (1,015.7 feet) high, the. Tanveer, Prash, Sushil, Akash, Jelena and Catherine, Red Carnation Hotels Collection in London, Hotels near Eat Sip Indulge The London Eco-Eats Food Tours, Hotels near Old Operating Theatre Museum and Herb Garret, Hotels near London School of Economics and Political Science, Hotels near London School of Business and Finance, Hotels near United Medical and Dental Schools, University of London, Hotels near Institute of Advanced Legal Studies, Hotels near Institute of Latin American Studies. The restaurants and bars at Shangri-La The Shard, London offer the best in contemporary cuisine - with views to match. But there is a very dependable Nespresso machine for coffee, and selection of hotel teas. Claim your listing for free to respond to reviews, update your profile and much more. Just dim the lights. Shangri-La The Shard, London: Great meal with great views - See 6,388 traveler reviews, 7,063 candid photos, and great deals for Shangri-La The Shard, London at Tripadvisor. Very nice service from Anbu, and very nice drinks with a lovely view. Own or manage this property? Incredible hospitality at the Shangri-La! Golf in the Maldives: A Week at the Shangri-La Villingili, Payntr Golf X 004 RS Review: Payntr Gets Spiked Golf Shoes Right. Enjoy a one-hour massage treatment each from our wellness floor or within the comfort of your room. ex. The price for a room at Shangri-La The Shard, London starts at 1041. The mandarin and vanilla macarons have just the right texture, chewy but soft at the same time. Ive been wanting to visit this Parisian bakery since it opened earlier this year as the branches in France are spoken of highly and its head ptissier Philippe Conticini is well thought of. And when you get peckish, you can use the Skypass credit at Ting, the restaurant on the 35th floor. Right at London Bridge underground. Ask 704tobyh about Shangri-La The Shard, London, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 8 websites. 24-hour Room Service How to spend free time at Shangri-La The Shard, London? Which popular attractions are close to Shangri-La The Shard, London? Whether your day is spent working or relaxing, elevate your day with our Shangri-La Daycation package designed to offer a relaxing change of scenery to inspire and invigorate. Theres the curving Walkie Talkie building, nestled among its cohort of skyscrapers. And so it came as it had to come: I became a repeat offender and booked 3 nights, 4 days in this legendary hotel. Shangri-La The Shard, London can receive payment with Mastercard, Visa and American Express. Choose from a range of treatments from therapeutic to holistic massages, using only the finest natural and organic, ethically sourced herbs, botanicals and essential oils to help find the perfect balance between outer beauty and inner health. Lock in the lowest price from these sites, Ask Ola S about Shangri-La The Shard, London, Ask Mary B about Shangri-La The Shard, London, Ask joannadiggle about Shangri-La The Shard, London, Ask MIademarco about Shangri-La The Shard, London, Absolutely the best experience for your business event, Ask Hanna K about Shangri-La The Shard, London. Nearby attractions include Borough Market (0.2 miles), The View from The Shard (0.02 miles), and Escape from the Golden Hinde (0.2 miles). Explore nearby landmarks within walking distance from Shangri-La The Shard such as Bourough Market, the city's oldest food and vegetable market and a London institution. Property Managed by Real Estate Management (UK) Ltd. We ate from the five course tasting menu which was great value for money. Casual Elegant Cuisines Bar / Lounge / Bottle Service, European, Asian Hours of Operation Mon-Wed 16:00-00:30 Thu-Sat 12:00-01:00 Sun 12:00-00:30 Phone number 020 7234 8000 Website http://www.gong-shangri-la.com/ Payment Options AMEX, JCB, MasterCard, Visa Dress Code Smart Casual Location 31 St. Thomas St, London, SE19QU Area London Bridge Please do check with the restaurant before you make a booking/dine to make sure the halal food status still applies. Explore nearby food destinations such as Borough Market and Bermondsey Street, and enrich your stay with our array of authentic London experiences. the restaurant had nice food, enjoyed it. Take a dip in Sky Pool or grab a cocktail at GNG for a true birds-eye view of Londons most beloved landmarks or enjoy a pint closer to the ground at Bar 31 after dining at TNG. Connect with the real London in our vibrant neighbourhood, balancing old and new, raw and refined, traditional and visionary. We enjoyed our cocktails and would definitely recommend. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Book a relaxing four night stay in the clouds and only pay for three nights. Reservations seem necessary. I am sorry to hear that you have had troubles with your key card. The view alone from the 35th floor is worth high afternoon tea. If you require any service not listed here, please contact us and we will assist in any way we can. 2023 Shangri-La International Hotel Management Ltd. All Rights Reserved. Shangri-La The Shard, London: Great Afternoon tea at the Ting lounge - Read 6,379 reviews, view 7,054 photos, and find great deals for Shangri-La The Shard, London at Tripadvisor Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Best regards, Kurt Macher General Manager, The Leading Hotels Of The World in London, Curio Collection by Hilton Hotels in London, Hotels near Old Operating Theatre Museum and Herb Garret, Hotels near London School of Business and Finance, Hotels near London College of Science & Technology, Hotels near Trinity Laban Conservatoire of Music and Dance, Hotels near United Medical and Dental Schools, University of London, Hotels near London School of Economics and Political Science, Is there a treatment list for the Spa and also is there a lower age limit for guests wanting to use the Sky, What covid measures are in place for the infinity, Trying to get hold of the hotel to ask a few questions,The number just constantly rings out! Whether its a romantic dinner in the sky or an unforgettable bespoke experience, our dedicated events team and partners will be on hand to make your celebrations come to life. Kurt Macher Oh, and while he's traveling around doing that, he also golfs as much as humanly possible in his quest to break eighty for the first time ever. Courtesy of Shangri-La Every year for our World's Best Awards survey, T+L invites its readers to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and . This is the only five-star luxury hotel in London Bridge, contrasting sleek modern style with the areas rich historic character. Which room amenities are available at Shangri-La The Shard, London? Just in April, I celebrated my birthday there and enjoyed a weekend. Thank you once again for taking your time to write this review. Experience GNG, the highest bar in London on level 52, for sunset cocktails and late-night drinks in chic surrounds, with spectacular views of Londons skyline. All rights reserved. And that's the reason for being sleepless in the clouds. We are looking forward to your next visit in the clouds! Best regards, Kurt Macher General Manager. Check out my review of the Shangri-La at the Shard in London. Explore la carte restaurant serving culinary creations based on British cuisine. Shangri-La The Shard, London Rates & Policies Rate Policy: Daily in USD Standard Room: from $577-$916 (USD) Suite: from $1,021-$1,439 (USD) Credit Cards: Credit Cards Are Accepted Included. Yes, Shangri-La The Shard, London does feature Ting Restaurant & Lounge restaurant, which treats guests with dishes of British cuisine. There are more places to choose from in the, Frequently Asked Questions about Shangri-La The Shard, London. Also, if . The room was upgraded to a Seaview corner room with a beautiful angle on the City and Tower Bridge, and I was able to enjoy some fireworks for CNY! Rates from $77. Take a dip in the highest infinity Sky Pool in Western Europe and unwind in our Sky Sauna with panoramic views of the city.. Shangri-La The Shard, London: Excellent evening and service - See 6,375 traveller reviews, 7,048 candid photos, and great deals for Shangri-La The Shard, London at Tripadvisor. You dont need to have booked a room at the hotel to use the pool. In-room dining will come with a separate charge. Best restaurants near Shangri-La The Shard, London include GONG Bar and Bar 31, placed within 150 metres away. The infinity, Dear Phil, Thank you for sharing your lovely feedback following your recent visit at Shangri-La The Shard, London. Ting at the Shangri-La Hotel serve halal chicken and lamb. If you are visiting Shangri La Ranch for the first time please be aware that we are a B.Y.O.B. Floor-to-ceiling windows unlock sublime views from all 202 rooms and suites, each highlighted by sophisticated dcor with Chinoiserie touches. Please note that we now have a booking system in place for our Sky, Dear Jennanathan, The Ritz-Carlton, Millenia Singapore. Read more: Shangri-La at The Shard, London | Hotel Review. From your perch atop Western Europe's tallest building, you have the whole city at your feet with Shangri-La. Rate is inclusive of VAT. Anbu was great and very attentive. The view from the 52nd floor was amazing and definitely worth a visit. They also offer breathtaking views of the capital. The service was immaculate and the view spectacular. All in all, weve had a great time using the Shangri-La facilities. Rate excludes discretionary service charge at 5 percent. Thank you for your enquiry, and please accept our sincere apologies for the inconvenience experienced with our phone lines being engaged. My first experience at a Shangri-La hotel was, well, a little over the top. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. of London with mesmerising views, amazing hospitality, infinity pool in the tallest building, perfect cocktails and. of London with mesmerising views, amazing hospitality.